Returns & Exchanges
At Global Seafoods Market Near Me, we take pride in the quality of our fresh and frozen products; if you are not completely satisfied with your order, please contact us within 24 hours of delivery for a resolution. Due to the perishable nature of our inventory, we handle returns on a case-by-case basis to ensure food safety and customer satisfaction.
Return Process
- 1.Document the Issue
Take clear photos of the product and packaging immediately upon delivery if there are any signs of damage or quality concerns.
- 2.Contact Support
Email our customer service team within 24 hours of receipt with your order number and the photos you collected.
- 3.Review Process
Our quality assurance team will review your claim within 1-2 business days to determine eligibility for a refund or replacement.
- 4.Receive Resolution
Once approved, we will issue a credit to your original payment method or arrange for a fresh shipment of the item at no additional cost.